The JIRA (Assist) Service Desk will be unavailable on
Friday, September 11, 2026, from 6:00 PM to 9:00 PM PST
while we upgrade to JIRA Service Management 11.3.8.
During this maintenance window, the Service Desk customer portal
and the Jira agent interface will be unavailable. Users will
be unable to submit or view requests, and agents will be unable to access or
manage Jira issues.
This upgrade will provide the latest features, security enhancements,
performance improvements, bug fixes, and user experience updates.